Game crashes to desktop without any error message: -------------------------------------------------- This most likely is caused by our CD copy protection scheme. Please contact Infogrames technical support for help. Game crashes a lot with different error messages: ------------------------------------------------- The game is certainly not bug free but if you experience a lot of crashes in different parts of the game you might want to check out memtest86 to ensure that the crashes are not caused by bad memory. http://www.memtest86.com/ Random freezes/ hangs/ bluescreens/ reboots: -------------------------------------------- The below link leads to an awesome article going into great detail explaining the problematic. Please check it out :) http://www.viaarena.com/?PageID=64 If you are overclocking any of your system components please revert to the default clock rate even though other games and 3DMark might run fine with your timings. Overclocking is a very common cause of hangs/ freezes. Please ensure that your GPU and CPU are not overheating. Having a lot of fans sometimes isn't enough to guarantee a good air flow inside the case as something could be blocking the air flow inside your case causing your GPU or CPU to overheat and therefore lock the system. Keep in mind that heat builds up very quickly. A lot of customers have found that either ensuring proper cooling or underclocking their cards have resulted in a more stable gaming experience. You should use the default "Software 3D Audio" for sound output and you could also try playing without sound (-nosound on the command line) to eliminate sound as the source of your problems. If you have a lot of system components in your machine you might want to ensure that your power supply can handle your system. This has helped a couple of our customers. Sometimes installing graphic card drivers over older versions causes problems so you might want to try using a tool like Detonator Destroyer for NVIDIA drivers to uninstall your existing drivers before upgrading to the 40.72 drivers. http://www.guru3d.com/detonator-destroyer/ A lot of customers reported the 40.72 NVIDIA's drivers help with random lock ups so you might want to give those a try. A lot of Radeon 9700 customers reported that their problems went away with the latest drivers found at the below URL so you might want to try those. http://www.ati.com/support/infobase/4095.html As an alternative to the D3D renderer you could try using the OpenGL renderer as it might offer increased stability at a slight decrease in performance and visual quality (no character shadows). To switch from using the D3D renderer to using the OpenGL renderer please change the following lines in your UT2003.ini from [Engine.Engine] RenderDevice=D3DDrv.D3DRenderDevice ;RenderDevice=Engine.NullRenderDevice ;RenderDevice=OpenGLDrv.OpenGLRenderDevice to [Engine.Engine] ;RenderDevice=D3DDrv.D3DRenderDevice ;RenderDevice=Engine.NullRenderDevice RenderDevice=OpenGLDrv.OpenGLRenderDevice At least one customer was able to resolve random lockups by setting NoDynamicLighting to true in his UT2003.ini file. It seems to just shadow the issue but hey, better than locking up ;) VIA chipsets in combination with NVIDIA cards and AMD CPUs seem to be a constant source of trouble. Below are some helpful links: Article about VIA problems. http://pcbuyersguide.com/hardware/motherboards/VIA-Problems.html VIA's website. http://www.viaarena.com/ VIA forum thread. http://forums.viaarena.com/messageview.cfm?catid=13&threadid=8911 Direct download links. http://downloads.viaarena.com/drivers/4in1/VIA_4in1_443v.zip http://downloads.viaarena.com/drivers/others/Test_driver1.zip http://downloads.viaarena.com/drivers/others/rpp1.02.zip If you have an Q-Fan control setting in your BIOS you could try disabling it and see whether this helps. You could also try turning off write combing in Windows XP in the Display Properties -> Advanced -> Troubleshooting tab. If you are running Windows 2000 on an AMD CPU you want to apply the fix found at the below website. http://www.geek.com/news/geeknews/2000dec/chi20001229003564.htm If you have a Gigabyte GA-7VRX or GA-7VRXP motherboard you might find the below link useful. http://www.thetechboard.com/ga-7vrxp.htm Discussion about lockup problems on our forum. http://www.ina-community.com/forums/showthread.php?s=&threadid=216579 A workaround for NVIDIA cards that worked for a couple of customers. http://www.ina-community.com/forums/showthread.php?s=&threadid=222520 One customer reported that the following patch helped on his Athlon 1.4/ Abit KT7A, VIA chipset machine. Patch, Website, FAQ http://www.networking.tzo.com/net/software/dl03.asp?FILE=vlatency_v019.zip http://www.networking.tzo.com/net/software/ http://www.networking.tzo.com/net/software/readmes/faqvl019.htm Another customer mentioned that cleaning the CPU/GPU heatsinks made his machine stable again. Some more URL's. VIA - http://www.viaarena.com ALI(acer) - http://www.ali.com.tw SIS(silicon integrated systems) - http://www.sis.com AMD - http://www.amd.com Tyan - http://www.tyan.com http://www.giga-byte.com/support/d_intel.htm http://www.geocities.com/c4guide/ut2k3.html For corrections or additions please drop me an email at vogel at epicgames dot com